We understand that you may need to cancel an order. Below are our cancellation guidelines:
Order Cancellation Window
- Orders can be canceled within 24 hours of placement or before they are dispatched.
- Once an order is shipped, cancellation is not possible. However, you can initiate a return or exchange.
How to Cancel
To request a cancellation, please contact us at [info@letsaera.com] with your order number and reason.Refund Policy for Cancellations
- If an order is canceled before shipment, the refund will be processed within 7-10 business days to your original payment method.
- If the payment was made via COD (Cash on Delivery), no refund is applicable as no amount was charged.
For urgent cancellations, we recommend reaching out to us at the earliest.